(Original title: What size shirt do ‘Hispanics’ wear?)
In 2008, an entrepreneur named Seph Skerritt was frustrated with the way he shopped for clothes. Then a student at MIT’s Sloan School of Management, he chafed at the time wasted while trying on garments in stores. Often, he thought, you settled on an ill-fitting item just to get the drudgery over with.
While on an internship in Asia, Skerritt had encountered the effortless magic of having a tailor custom-fit your shirt. Why not improve on that concept, he wondered, with an online service that fitted your shirts by asking you questions, and then mailed you the garments?
He christened his company Proper Cloth. Naysayers told him that when customers input their measurements, they often made mistakes — the idea wouldn’t scale. But Skerritt thought that guessing, even if one’s guesses were occasionally off, was still preferable to the chaos and disappointment experienced in a physical store.
Read the story at Medium’s Backchannel
